Free resources

Free tools for a successful Dynamics 365 project.

An English-French glossary, a training checklist and a readiness self-assessment. Free to use, print or share with your teams.

English-French Dynamics 365 glossary

The terms your teams will run into, in both languages. Handy for bilingual teams and project documents.

EnglishFrançaisDefinitionApp
Legal entity Entité juridique A company set up in Dynamics 365, with its own books. F&O
Chart of accounts Plan comptable The list of general ledger accounts used by one or more entities. F&O / BC
Financial dimension Dimension financière An analysis axis added to entries: department, cost center, project… F&O / BC
Main account Compte principal A chart-of-accounts account, combined with dimensions into the full ledger account. F&O
Journal Journal A document that groups entries before posting to the general ledger. F&O / BC
Posting Validation (comptabilisation) The action that permanently records a transaction in the ledger. F&O / BC
Fiscal period Période fiscale An accounting period (often a month) that is opened, put on hold or closed. F&O / BC
Vendor / Customer Fournisseur / Client Records of the parties the company buys from or sells to. Tous / All
Purchase order Bon de commande An order sent to a vendor. F&O / BC
Sales order Commande client An order received from a customer, from quote to invoice. F&O / BC
Product receipt Accusé de réception de produits Confirmation that ordered goods were physically received. F&O
Released product Produit lancé A shared product made available in a specific legal entity. F&O
Item / Product Article / Produit A good or service purchased, stocked or sold. Tous / All
Warehouse / Location Entrepôt / Emplacement A storage site and a precise position inside it. F&O / BC
Bill of materials (BOM) Nomenclature The list of components needed to make a product. F&O / BC
Route Gamme The sequence of production operations and resources used. F&O
Production order Ordre de fabrication An order to produce a quantity of an item. F&O / BC
Master planning (MRP) Planification générale (PBM) Calculation of purchase and production needs based on demand. F&O
Workflow Flux de travail An automated approval route, for example for invoices. Tous / All
Batch job Traitement par lots A task run in the background, often on a schedule. F&O
Data entity Entité de données A structure that exposes data for import, export and integration. F&O
Data management (DMF) Gestion des données (DMF) The tool for bulk data import and export. F&O
Dual-write Écriture double (dual-write) Real-time synchronization between Finance and Operations and Dataverse. F&O / CE
Dataverse Dataverse The shared database of Power Platform and the CRM apps. CE / Power Platform
Table Table A structure storing one kind of record, such as accounts. CE / Power Platform
Lead Piste (prospect) An interested contact, not yet qualified. Sales
Opportunity Opportunité A potential sale tracked until it closes. Sales
Account / Contact Compte / Contact The customer company and the people who work there. CE
Case Dossier (incident) A customer request tracked by customer service. Customer Service
Queue File d’attente A work list shared between agents. Customer Service
Service-level agreement (SLA) Entente de niveau de service (SLA) A response or resolution time promised to the customer. Customer Service
Work order Bon de travail A job scheduled for a technician. Field Service
Business process flow Flux des processus d’entreprise Guided stages shown at the top of a form. CE / Power Platform
Model-driven app Application pilotée par modèle A Power Apps app built from Dataverse data. Power Platform
Canvas app Application canevas A Power Apps app whose screens you design freely. Power Platform
Flow Flux (Power Automate) An automation that triggers actions across apps. Power Platform
Connector Connecteur A ready-made link between Power Platform and another service. Power Platform
Environment Environnement An isolated space: development, test, training or production. Tous / All
Security role Rôle de sécurité A set of permissions assigned to users. Tous / All
Copilot Copilot The AI assistant built into Microsoft apps. Tous / All
Agent Agent An AI assistant that carries out tasks, alone or with a person. Tous / All
Copilot Studio Copilot Studio The tool for building and managing your own agents. Power Platform
Go-live Mise en production The moment the new solution replaces the old one. Projet / Project
Cutover Bascule The set of steps to switch from the old to the new system. Projet / Project
User acceptance testing (UAT) Tests d’acceptation (UAT) Tests by users to validate the solution before go-live. Projet / Project
Fit-gap analysis Analyse des écarts A comparison of requirements with what the standard offers. Projet / Project

Checklist: preparing your users’ training

Fifteen points to check before, during and after your project.

Before

During

After

Self-assessment: are you ready for Dynamics 365?

Ten questions, two minutes. Check what is true for your organization.

Ready to take the next step?

Book a 30-minute assessment with a Dynamics 365 expert. No commitment.

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