Our services

Dynamics 365 implementation and evolution

Microsoft standard, configured right.

We implement Dynamics 365 by making the most of standard features. Less custom development means simpler updates and a lower total cost of ownership.

Standard first

Native features for simple updates.

A proven method

Inspired by Microsoft best practices.

Self-sufficient teams

Training and knowledge transfer throughout the project.

Our approach

How we work, step by step

Scoping

Process and requirements analysis

Workshops with your teams, process mapping and fit-gap analysis against standard Dynamics 365.

  • Workshops
  • Fit-gap analysis
  • Roadmap

Business impact

  • Clear requirements
  • Gaps identified early
  • A realistic budget
Design

Solution and architecture

Functional and technical design, integration architecture and data migration strategy.

  • Design documents
  • Solution architecture
  • Migration strategy

Business impact

  • A coherent solution
  • Integrations under control
  • Less custom development
Build

Configuration, migration and testing

Module configuration, targeted development, data migration and end-to-end testing with your users.

  • Azure DevOps
  • Test plans
  • Migration tools

Business impact

  • Quality validated by your teams
  • Reliable data from day one
  • Lower risk
Deploy

Training and go-live

Role-based training, cutover preparation and support through the first weeks.

  • Role-based training
  • Cutover plan
  • Post-go-live support

Business impact

  • Users ready
  • A controlled cutover
  • Fast stabilization
After launch

Support and evolution

Microsoft update management, fixes, improvements and new features.

  • Support
  • Improvement roadmap
  • Microsoft updates

Business impact

  • An up-to-date solution
  • Value that grows over time
  • A partner who knows your solution

What actually changes for your teams

BeforeCustom code that is hard to maintain.
AfterA standard solution that is easy to update.
BeforeUsers discovering the tool on go-live day.
AfterTeams trained and involved from testing.
BeforeAn integrator who disappears after go-live.
AfterA partner who stays to evolve the solution.

What you get

A lasting solution

Aligned with the standard and easy to update.

Simpler processes

Your ways of working reviewed with best practices.

Self-sufficient teams

Trained to use and evolve the solution.

Microsoft technologies involved

  • Business Central
  • Finance
  • Supply Chain Management
  • Sales
  • Customer Service
  • Field Service

FAQ: Dynamics 365 implementation and evolution

Do you implement Business Central and Finance & Operations?

Yes. We first help you choose the right solution for your size and complexity, then we implement it.

Can you take over an existing solution?

Yes. We review your current solution before proposing a support or improvement plan.

Do you work in an agile way?

Yes, with short iterations and regular demos, framed by clear governance.

What role do our teams play?

Your business experts join workshops, validate choices and test the solution. We plan their involvement so operations are not overloaded.

Ready to take the next step?

Book a 30-minute assessment with a Dynamics 365 expert. No commitment.

Book an assessment +1 438-815-8147 Montreal · Serving Canada, France and Morocco