Dynamics 365 solutions

Dynamics 365 Sales

Sell smarter.

Dynamics 365 Sales helps your teams track every opportunity, focus on the right customers and forecast results, with Copilot built into their day.

Sell faster

The right customers, at the right time.

Forecast with confidence

Forecasts based on current data.

Less admin

Copilot and automation handle repetitive tasks.

Features and impact

What you can do with Dynamics 365 Sales

Leads and opportunities

Every opportunity tracked, from lead to signature.

Lead qualification, guided sales stages and opportunity tracking in a clear process.

  • Leads
  • Opportunities
  • Business process flows

Business impact

  • Shorter sales cycle
  • Better conversion
  • Consistent sales process
Sales accelerator

Know who to contact, and when.

A prioritized work list and follow-up sequences so sellers focus on the right actions.

  • Sales accelerator
  • Sequences
  • Work list

Business impact

  • Fewer missed follow-ups
  • More selling time
  • A steady sales cadence
Forecasting

Reliable forecasts, without Excel.

Forecasts by team and period, updated in real time from the pipeline.

  • Forecasting
  • Power BI

Business impact

  • Visibility for leadership
  • Gaps caught early
  • Faster decisions
Copilot for sales

Prepare, summarize, draft.

Copilot summarizes opportunities and conversations, prepares meetings and suggests emails from context.

  • Copilot
  • Outlook
  • Teams

Business impact

  • Prep in minutes
  • More relevant emails
  • Less data entry
Quotes and orders

From quote to order, with no re-keying.

Product catalog, price lists, quotes and orders, synced with your ERP.

  • Product catalog
  • Quotes
  • Dual-write

Business impact

  • Faster quotes
  • Consistent pricing
  • Error-free orders
Integrations

CRM where your sellers work.

Integration with Outlook, Teams and LinkedIn Sales Navigator, plus a mobile app.

  • Outlook
  • Teams
  • LinkedIn Sales Navigator
  • Mobile app

Business impact

  • Higher adoption
  • Always up-to-date data
  • Selling on the go

What actually changes for your teams

BeforeOpportunities tracked in personal files.
AfterA shared, up-to-date pipeline.
BeforeHours spent preparing meetings.
AfterA Copilot summary in seconds.
BeforeForecasts consolidated by hand.
AfterReal-time forecasts.

How Dynalogia supports you

Sales process

Clear stages fitted to your cycle.

Adoption

A simple solution sellers want to use.

Integration

Sales connected to finance and operations.

Microsoft technologies involved

  • Sales
  • Copilot
  • Outlook
  • Teams
  • Power BI

FAQ: Dynamics 365 Sales

Does Dynamics 365 Sales integrate with Outlook?

Yes. Sellers view and update the CRM from Outlook and link their emails and meetings to the right records.

Is Copilot included?

Several Copilot features are included in Dynamics 365 Sales; others depend on your licence. We check with you what is available.

Can the sales process be tailored?

Yes. Stages, fields and rules are configured without code to reflect the way you sell.

Can we use Sales on mobile?

Yes, with the Dynamics 365 mobile app for iOS and Android.

Can you migrate from Salesforce or another CRM?

Yes. We migrate accounts, contacts, opportunities and history, then train your teams.

Ready to take the next step?

Book a 30-minute assessment with a Dynamics 365 expert. No commitment.

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