Challenges we address

Adoption and training

Teams that actually use the solution.

A well-designed solution is worth nothing if teams work around it. Adoption is prepared from day one.

Involve

Users take part from design onward.

Train

Training fitted to each role.

Support

Help after go-live.

Our answer

How Dynalogia helps you tackle this challenge

Change

A change management plan

Impact analysis by team, a communication plan and a network of champions.

  • Impact analysis
  • Communication plan

Business impact

  • Less resistance
  • Clear messages
Training

Role-based training

Hands-on training on your own processes, guides and short videos.

  • Hands-on training
  • User guides

Business impact

  • Confident users
  • Fewer support calls
Key users

Champions in every team

Key users trained in depth to support their colleagues.

  • Key user network

Business impact

  • Local support
  • Greater autonomy
Follow-up

Measure adoption

Usage indicators, surveys and adjustments after go-live.

  • Usage indicators
  • Copilot

Business impact

  • Issues spotted early
  • Value realized

What actually changes for your teams

BeforeUsers working around the system.
AfterA solution adopted as the tool of record.
BeforeA generic one-day training.
AfterHands-on, role-based training.
BeforeSupport overwhelmed after go-live.
AfterKey users answering on the ground.

The outcomes we target

Confident users

Trained on their own processes.

Fewer workarounds

The solution becomes the tool of record.

Return on investment

The promised value materializes.

Microsoft technologies involved

  • Role-based training
  • User guides
  • Copilot

FAQ: Adoption and training

When should change management start?

At the start of the project. The earlier users are involved, the faster adoption is.

Can you train on a solution already in place?

Yes. We assess usage, then deliver training targeted at the gaps.

Does Copilot help adoption?

Yes. Copilot helps users find information and complete tasks more easily.

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