Impact analysis
Knowing who changes what
Impact analysis by team, stakeholder mapping and change champions.
- Impact analysis
- Stakeholder mapping
What you gain
- Resistance anticipated
- Leadership support
Dynamics 365 Experts
Change Management and Training Advisor
Because a successful system is a system people use.
Technology is not enough: your teams need to understand, accept and use Dynamics 365. This advisor prepares the organization, trains users and measures adoption so the project actually delivers its value.
Before go-live
Prepare teams and reduce resistance.
At go-live
Train and support users day to day.
After go-live
Measure adoption and course-correct.
Role and responsibilities
What this expert does on your project
Communication
A clear message at every stage
Communication plan, key messages and routines to keep everyone informed.
- Communication plan
What you gain
- Engaged teams
- Fewer rumours
Training
Users ready on day one
Role-based learning paths, guides, short videos and train-the-trainer sessions.
- Learning paths
- Guides
- Videos
What you gain
- Fast adoption
- Fewer support calls
- Team autonomy
Adoption
Usage you can measure
Adoption metrics, surveys and an improvement plan after go-live.
- Adoption metrics
- Surveys
What you gain
- Value realized
- Targeted improvements
With the right expert in place
BeforeUsers discovering the system on go-live day.
AfterTrained, prepared teams.
BeforeExcel workarounds after go-live.
AfterUsage that is tracked and supported.
BeforeLeadership doubting the project.
AfterVisible adoption results.
What Dynalogia guarantees
Vetted profiles
Every expert is assessed by a Dynamics 365 specialist before we introduce them.
Fast start
Profiles proposed within days, ready to join your team.
Follow-up and continuity
Regular check-ins during the engagement and a replacement if needed.
Skills and tools
- Prosci or ADKAR
- Training plans
- Communication
- Adoption metrics
- Microsoft Learn
- User guides
FAQ: Change Management and Training Advisor
Is this really necessary?
For an ERP or CRM, yes. Low adoption is one of the main reasons projects fail to deliver the expected value.
Can they train users in French and English?
Yes, we offer bilingual profiles and content in both languages.
Do they work part time?
Yes, often part time over the project, with more presence around go-live.
Other available profiles
Dynamics 365 Project Manager
Planning, governance, risk and coordination of ERP or CRM teams.
Learn more →
Dynamics 365 Solution Architect
End-to-end design, standard vs. custom decisions, ERP, CRM and Power Platform consistency.
Learn more →
Dynamics 365 Technical Architect
Environments, ALM, Azure integrations, security, performance and data.
Learn more →
Ready to take the next step?
Book a 30-minute assessment with a Dynamics 365 expert. No commitment.